
It’s not that charity teams aren’t working hard. They are. It’s that they’re often working hard on the wrong things, or in the wrong direction, without a clear picture of why the communications aren’t landing the way they should. Clarifying purpose can inspire confidence in their efforts.

Last South Asian Heritage Month, I posted my story for the first time. The short version: first in my family to go to university, a Biotechnology degree I didn’t expect to lead here, twenty-five years in charity communications, and a consultancy I’d just started building. A year on, it felt right to update it, not…

Here’s the thing I’ve come to believe after 25 years in communications: in most of those cases, the honest answer and the first answer are the same thing. A brand guidelines document is not a comms strategy. A content calendar is not a comms strategy. Even a beautifully written messaging framework isn’t a comms strategy,…

Twelve years ago, I wrote a town hall script that I’m still not proud of. It was clear. It was on-message. It was signed off by everyone who needed to. And when the CEO read it word for word, the room went silent — not in shock, but in the way that says we don’t…

Most charities I work with are doing extraordinary things. Their teams are passionate, their programmes are making a real difference – and their communications? Stretched thin, reactive, and running on instinct rather than intention. Sound familiar? Here’s the thing: you can have the best communications team in the sector and still have a communications strategy…

Running a charity or not-for-profit is no small feat. Between delivering programmes, supporting people who use your services, and keeping trustees in the loop, communications can quietly slip down the priority list, even though it’s one of your most powerful tools.

After 25 years at the strategy table, here’s why I finally went for Chartered status – and what it’s actually changed. There’s a version of this post where I tell you Chartership taught me everything I know. That would be a good story. It would also be completely untrue. I’ve been doing this for 25…

As 2025 draws to a close, I’ve been reflecting on what has undoubtedly been the most transformative year of my career.