Category: Internal communications

  • Spot It Before It Shouts: Recognising Burnout Signs

    Spot It Before It Shouts: Recognising Burnout Signs

    The burnout signs comms leaders miss. A funny thing happened at the Gallagher Comms Summit in June. I’d built a 30-minute session on leading through continual transformation. Confidence. Burnout. Leading. Three blocks, balanced timings. Burnout was meant to be the middle bit. It became the issue that the room kept coming back to. That told…

  • Transforming Communications: From Broadcaster to Editor

    Transforming Communications: From Broadcaster to Editor

    Twelve years ago, I wrote a town hall script that I’m still not proud of. It was clear. It was on-message. It was signed off by everyone who needed to. And when the CEO read it word for word, the room went silent — not in shock, but in the way that says we don’t…