
Twelve years ago, I wrote a town hall script that I’m still not proud of. It was clear. It was on-message. It was signed off by everyone who needed to. And when the CEO read it word for word, the room went silent — not in shock, but in the way that says we don’t…

The biggest transformation wasn’t in my skill set; it was in my mindset. My focus shifted from “desperate for a job” to “building a business.”